Question 1

What is Gabooth Studio?

Accepted Answer

Gabooth Studio is a digital photo booth management platform built for photo booth business owners in Indonesia. It includes features like a layout builder, device management, analytics dashboard, and integrated QRIS payments to simplify your operations.

Question 2

Who is Gabooth Studio for?

Accepted Answer

Gabooth Studio is a fit for photo booth business owners, self-photo studios, event organizers offering photo booth services, and anyone who wants to start or grow a modern photo booth business.

Question 3

Do I need technical skills to use Gabooth Studio?

Accepted Answer

Not at all. Gabooth Studio is designed with a user-friendly, easy-to-understand interface. We also provide complete guides and a support team ready to help with setup and day-to-day use.

Question 4

How do I get started with Gabooth Studio?

Accepted Answer

Start by creating a free account on our website. After registering, our team will reach out to demo the product and help with initial setup. The whole process usually takes 1–2 business days.

Question 5

What devices are compatible with Gabooth Studio?

Accepted Answer

Gabooth Studio is compatible with Windows PCs/laptops. For cameras we support DSLR and mirrorless from brands like Canon, Nikon, Sony, and Fujifilm. For printers we support photo printers like DNP, HiTi, Mitsubishi, and other thermal printers.

Question 6

Can I use multiple devices?

Accepted Answer

Yes, Gabooth Studio supports multi-device management. Run booths across multiple locations from a single centralized dashboard. The number of devices depends on your subscription tier.

Question 7

Is my data safe?

Accepted Answer

Data safety is a top priority. Everything is stored on secure cloud servers with end-to-end encryption. We also run automated periodic backups so your data is never lost.

Question 8

What happens when the internet goes down?

Accepted Answer

Gabooth Studio has an offline mode so your booth keeps operating even if the connection drops. Data auto-syncs once connectivity returns.

Question 9

Is there an AI Theme Generator?

Accepted Answer

Yes, we provide an AI Theme Generator that lets you create unique photo themes powered by AI. It is available on every subscription plan.

Question 10

Is there a free trial?

Accepted Answer

Yes, we provide a free demo so you can try every Gabooth Studio feature before subscribing. Contact our team to schedule a demo.

Question 11

Which payment methods are available?

Accepted Answer

We accept bank transfer (BCA, Mandiri, BNI, BRI), e-wallet (GoPay, OVO, DANA, ShopeePay), and QRIS. Enterprise packages have installment options available.

Question 12

Can I upgrade or downgrade packages?

Accepted Answer

Yes, you can change plans anytime. Upgrades are prorated against the remaining period. Downgrades take effect on the next billing cycle.

Question 13

Are there any hidden fees?

Accepted Answer

No hidden fees. The price you see includes every feature listed. No setup fee, no maintenance fee, no extras.

Question 14

What is the refund policy?

Accepted Answer

We offer a 30-day money-back guarantee on your first subscription. If you are not satisfied in the first 30 days, request a full refund — no questions asked.

Question 15

How do I contact customer support?

Accepted Answer

Reach our support team on WhatsApp at +62 857-4017-5812 or email support@gabooth.id. We are available Mon–Fri (09:00–17:00 WIB) and Sat (09:00–14:00 WIB).

Question 16

How fast do you respond?

Accepted Answer

On WhatsApp we aim to respond within 1 hour during office hours. On email, within 24 hours on business days. Enterprise customers get priority support with faster response times.

Question 17

Is onboarding training available?

Accepted Answer

Yes, we provide free onboarding training for every new user. It covers setup, core features, and photo booth optimization tips.

Question 18

Are software updates included?

Accepted Answer

Yes, all software updates and new features are included in the subscription. You always get the latest features at no extra charge while your subscription is active.

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